Most items ship within 2 days. You’ll receive tracking details once it’s out for delivery.

Visit our Returns portal, enter your order number, and follow the prompts. Once we receive your item, allow 7–10 days for refund processing.

Yes — within 12 hours of placement. After that, the order enters the processing stage and cannot be changed.

Please email support@cottonvilla.in within 24 hours with photos of the issue. We’ll arrange a return pickup and refund or exchange it at no cost.

After we receive and process your return, refunds to your original payment method may take 7–10 business days.